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All our products are made up of 100% vegan leather and drill canvas fabric.

Water resistant  means the bag has an outer material which helps slow down the penetration of the water inside the bag, thus saving the items inside the bag from getting wet. The bag can withstand moderate rains comfortably and can hold water from seeping in for quite  some time.  

Vegan leather is a kind of synthetic leather that does not involve any animal cruelty.

Our products are made of  canvas and Vegan Leather, so we recommend you to keep your item(s) dry.

To keep your bags and accessories clean, wipe them with a soft dry cloth. When they are not in use, store them in a protective dust bag provided with the purchase in a clean, cool and dry place.

All our materials are carefully crafted and sourced for their unique qualities. Any incidental marks, tonal changes and/or textural variances are part of the material’s natural characteristic and should not be considered as imperfections. 

The bags can also be dry cleaned incase they get dirty. 

As a made-to-order brand, we do not offer returns. Each bag is specially crafted upon receiving an order, ensuring that our customers receive a freshly made, high-quality product rather than pre-stocked inventory.

Additionally, every bag goes through a rigorous quality check before being dispatched to ensure it meets our high standards. This allows us to minimize any potential defects or issues.

While we take extreme care in packaging and quality control, we understand that unexpected situations can arise during transit. In the rare case that your bag arrives damaged, we offer a free replacement of the product.

To process a replacement:

1. Report the issue within 24 hours of delivery.
2. Share clear images of the damaged product and packaging.
3. Our team will assess the claim and arrange a replacement if eligible.

However, such cases are extremely rare as we ensure secure and sturdy packaging for every order.

Yes, it is possible to update the shipping address and contact number under the following conditions:Before Dispatch: If the product has not been dispatched, you can edit the order details, including the shipping address and contact number.After Dispatch: Once the product has been dispatched, we are unable to edit the order details.

Yes, shipping is free for all prepaid orders. However, for COD orders courier companies do charge Rs. 250 as an additional shipping cost of COD orders which has to be borne by the customer.