Shipping Policy
SHIPPING TIMELINE
We know how important it is for you to receive your purchased product in good condition and on time. So, we use a large network of shipping partners to deliver our products to you as early and safely as possible.
- Currently, we do PAN India delivery only. For International orders, you can reach out to us via email, whatsapp or phone.
- Shipping is Free for all prepaid orders for all our products within India.
- The Standard delivery takes between 3-5 business days depending on the location.
- We also have an option of EXPRESS DELIVERY and can deliver within 48 hours. It is chargeable at Rs 250 - Rs 350 depending on the location. Please reach out to us in case you would like to opt for it.
- Partial COD charges are applicable @Rs 250. It goes directly to courier companies as handling charges of COD Orders.
- Our shipping timelines mentioned above is the typical time frame (for 90% of packages) for our shipping vendors to make the deliveries pan-India. However, occasionally it takes an extra 1-2 days to complete the delivery and in rare instances, the shipping vendor needs more time. So, in case the deliveries are time-sensitive (for eg: needed urgently before a trip), we would not recommend taking the chance with standard delivery if the time available is short.
DISPATCH TIMELINE
As a made-to-order brand, we take pride in crafting fresh, new bags just for you, rather than relying on pre-stocked inventory. This ensures that every bag is thoughtfully made with care, maintaining the highest standards of quality and craftsmanship. While this means a little extra wait time, it also means receiving a bag that is freshly handcrafted, never sitting in storage, and made exclusively for you. For details on dispatch timelines, please refer to the individual product page.
POST ORDER - SHIPPING TIMELINE OR ADDRESS CHANGE
As a brand that prioritizes customer convenience, we offer the flexibility to modify your shipping schedule or update your shipping address before your order has been dispatched. Unlike others, we understand that plans can change, and we’re happy to accommodate your requests to ensure a smooth shopping experience. Simply reach out to us at the earliest, and we’ll take care of the rest!