Rumi Handbag

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How to Clean Your Hues Studio Products?

Vegan Leather Bags

• Use a cotton pad soaked in water to gently wipe stains. Let it air dry properly post that.

Canvas Bags

• Clean with a dry cloth to remove dirt or stains. You can use an eraser or cello tape to clean small dirt patches.
• Dry Clean the bags when required.

How to Store Your Hues Studio Products?

• Store in a way that avoids flattening.
• Retain paper fillings provided during delivery to maintain their shape. Keep them in dust bags when not in use
• Avoid placing heavy items on top of empty bags.

How to Prolong the Life of Your Hues Studio Products?

• Store bags on a shelf instead of hanging them for extended periods to protect the handles.
• Avoid keeping sharp objects or overstuffing bags to prevent zipper damage.
• Avoid placing heavy items on top of empty bags.

Free Shipping

• Enjoy free shipping on all prepaid orders within India!

Partial COD

• COD orders require a separate fee at checkout.
• COD orders will be verified before dispatching.
• For us to prepare the bag Rs 500 has to be paid upfront and rest at the time of delivery
• COD shipping takes more time than prepaid shipping.

Dispatch & Delivery

• Prepaid orders are prioritized for faster dispatch.
• Orders typically take 3-5 business days after dispatch to reach you anywhere in India.
• You'll receive an order confirmation email and a separate email with a tracking link once your order is dispatched.
• We partner with reliable couriers for a smooth delivery experience.

Exchanges

• We offer easy exchange only if the product received is damaged during transit and we are informed about the same within 48 hours. Read our refunds policy for more information.
• Please refer to our separate Refund Policy for more details.

International Shipping

• Contact us at teamhues2019@gmail.com for inquiries regarding international shipping.If you want to avail international shipping, please feel free to write to us on our whatsapp number 9971322273